Not all payment methods are shown to me

If you do not see all payment methods at checkout, this can have various technical or provider-related causes. In many cases, the problem can be quickly resolved with a few steps.

Which payment methods are visible can vary depending on device, browser, location, or payment provider.

Possible causes:

1) Browser or device

Depending on the browser or device used, some payment methods may not load or display correctly.

This can occur, for example, with:

• Outdated browser versions

• Unusual browser settings

• Temporary loading errors in checkout

2) VPN, security, or ad blocker settings

Active VPN connections, security features, or ad blockers can affect certain checkout elements. This can cause individual payment methods not to be displayed.

Particularly affected can be:

• Embedded payment windows

• External payment provider modules

• Automatic loading processes in checkout

3) Restrictions of the payment provider

Some payment methods depend on the conditions of the respective payment provider. Therefore, availability may vary depending on the order or verification logic.

Factors can include:

• Billing and delivery country

• Currency or order value

• Internal availability check of the payment provider

4) Location or country availability

Certain payment methods are not available in every country or region. Therefore, only the options available for your order may be shown at checkout.

What you can do:

1) Reload the page

Reload the checkout page and check if the payment methods are then fully displayed.

2) Test another browser or device

Try the checkout temporarily in a different browser or on another device.

This often helps if the cause lies in a browser setting or a local technical issue.

3) Temporarily disable VPN or ad blockers

Temporarily disable active VPN connections or ad blockers and reload the page.

Then check if more payment methods become visible.

4) Update your browser

Make sure you are using an up-to-date browser version. Outdated versions can cause display or loading issues during checkout.

Still having problems?

If you still do not see all payment methods, please contact Catson Support.

We are happy to check with you which payment methods are available for your order and assist you with the order.

Catson note:

The display of payment methods can vary due to technical and provider-related reasons. In many cases, switching browsers briefly or disabling VPN/ad blockers can already solve the problem.