Do I need to clean the fountain before first use?

Yes - the drinking fountain should be thoroughly cleaned before first use.

Initial cleaning is important so that your pet receives clean and fresh water from the start and the fountain is put into hygienic operation.

Why the initial cleaning is important:

During production, packaging, and transport, fine residues can be found on some components. These are not unusual but should be removed before first use.

The initial cleaning ensures that:

• all water-carrying parts are clean
• the fountain is started hygienically
• your cat can use the fountain with fresh water

Here’s how to proceed:

1) Clean water-carrying parts

Rinse all water-carrying parts with warm water before first use.

Depending on the model, this includes in particular:

• Water container
• Cover
• Water outlet / drinking attachment
• Filter holder

2) Clean mildly if needed

If necessary, you can clean the parts with a mild, unscented detergent.

Important:

• Do not use heavily perfumed cleaning agents
• Do not use aggressive cleaners
• Use cleaning agents sparingly

3) Rinse thoroughly with clear water

Then rinse all cleaned parts thoroughly with clear water to ensure no cleaning agent residues remain in the fountain.

This step is especially important for a clean and safe start.

Note on pump and filter:

Pump

The pump should be briefly rinsed with clear water before first use.

Filter

The filter must be soaked before first use (according to instructions), but should not be cleaned with detergent.

Important: Prepare the filter in a separate bowl with clean water before first use.

Good to know:

After the initial cleaning, the drinking fountain usually runs more quietly and is accepted more quickly by many cats. A clean start also supports hygienic and reliable operation in everyday use.

Catson note:

The initial cleaning is an important step for a hygienic first use. When all water-carrying parts are clean and the filter has been properly prepared, your Catson drinking fountain is optimally ready for its first use.