How can I tell if the well is running correctly?

A properly running drinking fountain can be recognized by several clear features. When the setup, pump, and water level are correct, the fountain usually operates quietly, evenly, and reliably.

The following points help you quickly and easily check the function.

Characteristics of a properly running drinking fountain

1) Steady water flow

The water flows calmly and evenly from the water outlet without splashing, stalling, or pulsing irregularly.

A steady water flow is a good sign that:

• the pump is seated correctly
• the water level is sufficient
• the setup was done cleanly

2) Quiet operation

The pump operates almost silently during normal operation. A slight, even operating noise is normal.

Unusually loud noises can be a sign of:

• too low water level
• a pump not inserted correctly
• air in the pump
• components not sitting flush

3) No noticeable vibrations

The fountain should stand stably and not vibrate noticeably during operation.

Stronger vibrations often indicate that:

• the pump is not positioned correctly
• a component is not seated cleanly
• the water level is too low

4) Consistent function in the selected mode

The fountain runs reliably in the selected mode and does not turn off unintentionally.

Consistent function shows that the device is properly supplied and the setup is suitable for operation.

If something seems unusual to you:

If the operation seems unusual to you, first check these points:

• water level
• position of the pump
• alignment of the components
• correct assembly

Often the cause can be quickly fixed with a brief check.

Catson Note:

A quiet water flow, quiet operation, and stable positioning are the most important signs that your Catson drinking fountain is running correctly. If you have any questions, our support team is always happy to help.