How do I use the pump correctly?

The pump must be correctly installed so that the drinking fountain works quietly, evenly, and reliably. Even small deviations during installation can affect the water flow or cause noises.

With the following steps, you can easily and safely check the correct seating of the pump.

Install pump correctly - step by step

1) Prepare pump

Before inserting, check whether the foam filter is correctly seated on the pump and free of packaging residues.

Pay special attention to:

• no protective parts or packaging residues are present
• the foam filter is seated cleanly
• all parts are undamaged

2) Insert pump

Insert the pump into the designated mount in the water tank.

It is important that the pump:

• firmly seated
• not shifted
• correctly installed in the intended position

A stable seating is crucial for quiet operation and reliable water delivery.

3) Check position

Make sure the pump is aligned straight and the water outlet is correctly connected.

Check before starting:

• Is the pump installed straight?
• Is the connection properly attached?
• Are all components cleanly seated?

A misaligned pump can disturb the water flow or cause uneven running behavior.

4) Observe water level

The pump may only be operated when it is completely covered with water.

A water level that is too low can:

• impair water delivery
• cause noises
• disturb the fountain's function

Important: Regularly check the water level, especially after the first start.

5) Check function

After switching on, the water should flow evenly and the pump should run quietly.

If the water flow does not work as expected:

• Check the water level
• Check the pump's seating
• Check alignment and connection again

Good to know:

The exact installation of the pump may vary slightly depending on the model. You can find the appropriate steps in the respective user manual.

If you don't have the printed manual on hand, Catson support will be happy to help you.

Catson note:

A properly installed foam filter, a pump aligned straight, and an adequate water level are the most important prerequisites for quiet and reliable operation.